Communications & Network ENGNEER

In an increasingly competitive market, communications service providers (CSPs) need to proactively monitor network performance and quality of service experienced by subscribers, if they are to maintain a leading edge. Traditional network performance monitoring and analysis techniques are often reactive, rather than proactive. CSPs thus end up spending resources, time, and money to address customer complaints, and set up new sites, without accurate information about coverage and frequencies.

ECS Techno Labs’s Network Performance Analyzer (NPA) provides CSPs with key network insights in real time. It is an easy-to-use network performance monitoring software that can be accessed using hand-held devices, and continuously tracks a network’s mobile radio measurements to help CSPs understand, analyze, and execute network rollouts. Built using open-source applications, the NPA works in auto mode to collect network quality data and send it in real time to the server. This allows CSPs to proactively address any network quality issue, leading to enhanced connectivity and reduced customer churn.